Events
Employee Engagement Beyond the Workplace
Wednesday 31 July 2019
My most recent long term client contract had me specialise in Employee Engagement, something I'd done consistently at the Senior and Middle Managers level. But this client need was across the board.
With a previous survey of their staff in two states and across 3 sites feeling less than appreciated I started right at the base level of engagement. I wandered around and talked to people. And listened a lot. And when seemingly easy fixes to 'pesky problems' were identified, I had the authority to fix them. And I helped fix lots if little things.
The listening and acting quickly built trust and so when it came time to tackle larger team based issues we had a basis to work from. The results saw a shift from 'mostly not happy' to 'mostly happy' (different labels across about five metrics being summarised) and at a time when the company was going through the largest growth phase of its 40 year existence
But for some employees the overriding sense was 'there needs to be more to this than just work' and overwhelmingly these were the younger team members and managers. This report picks up so much of what I'd experienced and is highly recommended reading - Understanding How To Engage Millennials
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